High call volumes

<p>Good day</p> <p> </p> <p>We recently registered a company on CIPC using the self service portal at the bank and have been battling to track how far it is due to the high call volumes. I've used my own airtime and held on for 20 minutes and call cut off and yesterday my partner went into the branch to make use of the bank telephone resources and she held on for 30 minutes. It's impossible to get threw on Tel: ********** 247 and when new accounts puts you through you hold on again. </p> <p> </p> <p>Ref: K ********** 551</p> <p> </p> <p>Regards</p>