1 reviews | Active since Sept 2016
HIDDEN FEES WHEN CLOSING CREDIT CARD ACCOUNT
On 30 November 2017 I settled my outstanding credit card balance and requested that my "private banker", Asanda Pinana, close the account. She sent me an email to say that there was still an outstanding amount of R719.79, regardless of the screenshot that I have. Just another way FNB aims to ***** people's money. ! I WILL NOT BE PAYING THIS, ESCALATED THIS MATTER TO THE HIGHEST AUTHORITIES AND CLOSE ALL OF MY PERSONAL FNB ACCOUNTS AS WELL AS OUR BUSINESS ACCOUNTS IMMEDIATELY. IF I GET CHARGED INTEREST FOR THAT "OUTSTANDING" AMOUNT, THERE WILL BE HELL TO PAY!
FNB ARE *******!
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
I truly regret taking note of your experience; thank you for bringing this to my attention. Please accept my deepest apologies.
Your complaint has been referred to the relevant department for investigation and resolution. I have requested that they provide feedback.
Complaint reference number ***NF was issued for your complaint.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)