HERE WE GO AGAIN!!!

Item: FNB (First National Bank)
Rating: 1

I took out a funeral policy in the early 90's. So i have this policy now for over 20 years. The first claim i made was in 2008 for my still born baby. FNB PAID OUT R500. It took more then a month to get this R500 from Fnb. I actually spend more then the R500 in phone calls to plea with them for the payment. In 2017 i made another claim fir the death of my father-in-law. It took Fnb A week to pay out the claim. We got the claim paid AFTER the funeral. NOW this year 2020 i just submitted a claim for the death of my father who died last week. At first i was told that this was an old policy that is now underwritten by Liberty and i should contact them. I did. And submitted all the forms. But later learn that Liberty is not responsible for any payouts. THE FUNERAL IS ON FRIDAY AND I CAN SEE THE SAME STRUGGLE AHEAD WITH PAYOUT. No one now knows who must pay out this policy.

Helpful (0)

Replies (3)

's updateReviewer Update

23 Jun 2020, 22:24

Just for ONCE can i get the payout BEFORE the funeral?

's update23 Jun 2020, 22:24

Reviewer Update

Just for ONCE can i get the payout BEFORE the funeral?

's updateReviewer Update

24 Jun 2020, 15:31

This is a valid claim attached with all the required documentation. Why should it be an issue to make payment? Why all the red tape? Why the struggle?

's update24 Jun 2020, 15:31

Reviewer Update

This is a valid claim attached with all the required documentation. Why should it be an issue to make payment? Why all the red tape? Why the struggle?

's updateReviewer Update

25 Jun 2020, 09:38

So now what? I have a fnb funeral policy that is going to pay out AFTER the funeral. And there is nothing I can do about it. I phoned. I complained. I pleaded. What more can be done to get payout before the funeral ?

's update25 Jun 2020, 09:38

Reviewer Update