Helping not top of FNB list

<p>So, I made a purchase at Dischem, the cashier informed me that the transaction had timed out and we need to try again. Which we did...low and behold transaction went through twice. I now have a transaction of R341.70 sitting in pending transactions and one that already went through.</p> <p>I duly completed the dispute form and sent to disputes on the 12th July...no response.</p> <p>Sent to ********** also no response...</p> <p>What is required to get some customer service FNB...and you want to call yourself the best...HaHa.</p>