EM
Elani M
1 reviews | Active since Mar 2009
02 Jun 2020, 06:22
Helping Clients my back end!
FNB has been giving me the worst service I have ever seen! I changed banks a few years ago as everyone has been saying that FNB gives great service. But in the last two weeks, I have only been getting no reply or interruptions. A debit order which was supposed to be covered by this Covid-19 relief went off. This threw off my budget by a lot. I budgeted for one maybe two debit orders to not be covered but now I have 12 debit orders not covered and a total of R1440 unpaid debit order fees which is putting more pressure on me during this already difficult time! Who is going to cover that? Is this how FNB is going to help their clients?
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Replies (1)EM
Elani M's updateReviewer Update
16 Jun 2020, 09:33Good day,
Thank you for refunding the unpaid debit orders. But so I have been waiting. My money hasn't been refunded. But when FNB wants money they just take. No questions. But when then need to give money back they have no sense of time!
Thank you for refunding the unpaid debit orders. But so I have been waiting. My money hasn't been refunded. But when FNB wants money they just take. No questions. But when then need to give money back they have no sense of time!
EM
Elani M's update16 Jun 2020, 09:33
Reviewer Update
Good day,
Thank you for refunding the unpaid debit orders. But so I have been waiting. My money hasn't been refunded. But when FNB wants money they just take. No questions. But when then need to give money back they have no sense of time!
Thank you for refunding the unpaid debit orders. But so I have been waiting. My money hasn't been refunded. But when FNB wants money they just take. No questions. But when then need to give money back they have no sense of time!