Help isn't easy anymore.

I have been with FNB a long time, even got up to Pvt clients. At my request I went back to Premier, but left bus acc with Pvt Lately I find customers are suppose to help themselves only on the App, the so called Secure chat is a Nightmare, with very little help. If your banker doesn't answer emails as well, you know you're not valued any more. Thing is, I have good money in the bank, not looking for loans or Covid help. But advice on 2 issues, can I use Fusion acc as business account. Also need my lump sum moved from 7 day to a better paying interest option.

Here is the thing, I am still paying good money to be your customer....

FNB, maybe not the bank it used to be .... Or, it is me, and I must move on....

Pls do not blame the pandemic, if you're all working from home, you could and should be more helpful