AH
Anestasia H

1 reviews | Active since Feb 2013

02 Oct 2017, 06:58

Help a sister out

Dear FNB, How can you help me?

Firstly I have been a valued costumers since I was 6 had my savings account and then when I started working got my Grown up account. I am at this stage where I thought my bank would be able to help me...YOU DECLINE me all the time- I am at the verge of losing everything...I have asked and pleaded for you to help me TIMES ARE TOUGH for south africans why are you making it harder for us! People are ****ing themselves because they cant live! I have begged and pleaded and begged even more for any sort of assistance! Are you only loyal to your massive accounts and us as bottom feeder barely making it out are just door mats! Ive lost faith in all banks because you cant help me...

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply02 Oct 2017, 11:19
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)