1 reviews | Active since Aug 2018
Help !!
FNB Why do we have to be transferred so much " This is not the correct department let me put through " is the order of the day. This means that your IVR options are pointing to the incorrect departments or the customer service representatives just love using the transfer option. Anyway i orderd a new card a few days ago, no updates since !! Can anyone help ?
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier Banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to Premier Banking to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Email address: ***
Tel number: ***