Hello and Goodbye
<p>After hearing how incredible your bank is, I decided to switch. I phoned to open a premier account. My card arrivded last week but since then, after phoning thrice to activate my card and get my account number, nobody seems bothered to phone my back. I can only imagine how pathetic the service will be going forward. With immediate effect, cancel the cheque and savings account that you have on system for me as I will definitely not be banking with an institution that treats new customers like this. </p>
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
Good Day
I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and any inconvenience caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done. ***
Kind regards
Complaints Resolution
Daffnie Govender
Tel number: *** (option one)
