1 reviews | Active since Feb 2012
<p>So they keep advertising how simple it is to open an account with FNB.... Do everything online, without leaving the comfort of your home. I opened my accopunt, the card was delivered to my workplace promptly but it all went down hill from there. They did a terrible job with my salary switch.</p> <p>Account was opened on the 09/04/2016, weeks later they inform me that I need to make arrangements to switch my salary myself. Fast track to 26/05/2016, MY SALARY IS STILL NOT IN MY ACCOUNT AND I SPEND THE ENTIRE DAY ON THE PHONE, HOLDING FOR 10MIN AT A TIME. THE CONSULTANTS FAILED TO GET BACK TO ME WITH FEEDBACK AND I HAD TO BE THE ONE TO CALL IN EACH TIME. </p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 930405.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and the reference number is 930405.
Regards
Complaints Resolution
Daffnie Govender
Email address: ***
Tel number: *** (option one)
Best regards,
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