HELD ACCOUNT WITHOUT PRIOR NOTICE

My FNB Premier Cheque Account was put on hold today regarding a dispute. Don’t get me wrong I am a very reasonable person and if I was made aware of such dispute I would have done everything at my capacity to have it resolved immediately.

BUT TO HAVE MY ACCOUNT PUT ON HOLD WITHOUT INFORMING ME WHATSOEVER VIA EMAIL OR SMS OR PHONE CALL OR YOUR WORLD CLASS BANKING APP IS DISGUSTING!!!

Only to be standing waiting to pay for my and my sons groceries and to be embarrassed my a declined card is the worst embarrassment ever and FNB deserves the same treatment via this platform such as HelloPeter.

Why did no one call me!? Why did no one SMS OR ATTEMPT to make communication with me regarding said dispute so I as the account holder could sort said dispute out without any issues or complaints from my side. FNB you made me feel very small and embarrassed in public having to take my child and leave our groceries behind.

Disgusted to the core.