Headaches trying to close my cheque account

Item: FNB (First National Bank)
Rating: 2
Author: Werner W

3 months ago I phoned in, requesting my account to be closed.<br> <br> The lady asked me why, I informed her that I'm moving to capitec and need to close the account, she said \no problem"Just to find out later my account is still active"

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Replies (1)

FNB (First National Bank)'s replyOfficial

23 Jun 2015, 08:55

Hello wvw1985,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 707689.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply23 Jun 2015, 08:55

Official