1 reviews | Active since Nov 2019
Having Fun with FNB and Hisense
Sooo let's start.
2 weeks ago I bought my first TV from FNB. This is my 1st own TV. I decided to go with the smart TV 4K as I love to stream a lot of 4K from different streaming sites. So I've done the research on Smart TV's and Hisense being a reasonable good TV, They offered the Vidaa 3 on the series I was looking at. So good revies over the world puts a smile on your face and confident that this could be good. This is my 1st TV(Smart TV) Which said downloadable apps made me happier.
Got my TV setup and started playing through and checking the apps, more exciting I got some sports apps as well. Checking through them I noticed that not one is English??? So I went back to reviews and people talking about apps that I could not see being the suspicion that this is Hisense Region base. I worked with Hisense Au and contacted Hisense UK regarding this and wanted to find out if they could help me with maybe changing the Firmware of the regions as I want English apps, not some Arabic/ Portuguese/Spanish languages I don't understand. So they tried to help me but could as they don't have my model available there. They said I need to speak to Hisense SA. So I did it but they can't help me changing it and said it will Void my Warranty if I did this.
So after all this I decided the hell with this I want to send it back to FNB where I would rather change this useless model to an Android one as there I at least get then Apps I know are available from play store.
Trying this week For FNB to assist me, I got a call from the admin department which said I won't be able to swap for a different contract which I understand. The lady said I need to cancel this one and then apply for the new one. BUUUUT then there's going to be a cancelation fee of 60% because I have the TV longer than 7days.
Only now I could find reviews on what's wrong with this TV, reviews that came from 2018 already. Reviews you only get when you type in Vidaa is S41t.
FNB's site doesn't contain this information neither does Hisense SA that We will only get available content from the SE regions.
But now I will have to pay 60% of what it's worth after trying to resolve issues inside and outside SA, Oh and by the FNB, your Terms and condition page doesn't work So I accepted the terms and conditions showing page not available.
