Haven’t banked with FNB in years but apparently have an online profile, now can’t use Paypal

A few weeks ago, I was really frustrated because FNB told me to go to a branch as I still have an online banking profile - despite having not banked with FNB for many years.

I posted on Hellopeter. It took quite a few days for anyone to contact me. I was then told I needed to resubmit an entire application for an online account (for PayPal for non-FNB customers) just so thatI could give them a screen shot of the error.

I did this and was told to go to the branch.

Our nearest branch is not near, was closed for renovations when I did go.

I have tried to apply for a new business as well as personal account online. I get no response.

Right now I will do absolutely anything to just be able to get access to PayPal.

FNB cannot have the monopoly on PayPal and then refuse to assist someone in sorting out their banking for PayPal.

This kind of behaviour should be taken up with the competition commission, at the very least!