kW
karen W

1 reviews | Active since Aug 2011

05 Jul 2016, 11:30

have money in ewallet closed account they wont deposit into my fathers fnb account !

<p>I have some funds in an fnb wallet that wasnt collected my account with fnb has been closed by them i am trying to get them to transfer the funds from this ewallet to my fathers fnb account i keep getting alternative solutions to this problem which i dont want and have told them to put the money in my fathers account, each time i get another email telling me to do something else ! Sort this out please</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply05 Jul 2016, 14:07
Official

Good day Karenw123,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 956682

Regards Complaints Resolution

Melinda Duvenhage

Email address: ********** Tel number: ********** (option one)