Have been waiting for a month to get the account a

Item: FNB (First National Bank)
Rating: 2
Author: Leon R

No person responds to me. First the account was opened on someone elses profile. Then they don't respond to me with feedback. No one can give me answers to why the account isn't active. Further if it's escelated no one replies for feedback. Numerous complaints has been logged but no one cares. I want it activated today. Otherwise I will cancel all and open an account at standard bank.

Helpful (0)

Replies (1)

FNB (First National Bank)'s replyOfficial

21 Sept 2015, 13:17

Hello Leonfroos,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 763621.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply21 Sept 2015, 13:17

Official