1 reviews | Active since Apr 2012
Have been waiting 2 days for airtime!!
<p>I bought airtime on the 31st of Aug. Bank.took.the money and I recieved my sms. Money did not appear on my phone. Its now the 2nd of Sept, 4 phone calls and R60 later I am still waiting for "R37" airtime!! If it is not on my phone by 16:00 today "I will close my fnb acc!!" Every month they take their fees and what not but I cant even get help with a freaking loan cause a computer system says so!! I am fed up instead of them helping me I have to go to small cash loans for money!! I hope they read this... 16pm today or I am moving to nedbank tomorrow!! Ref nr rf ********** 054</p>
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ********** .
Regards Complaints Resolution
Melinda Duvenhage
Email address: ********** Tel number: ********** (option one)