pM
palesa M
1 reviews | Active since Jun 2012
28 Dec 2023, 17:41
Hate it
Never been treated with such disrespect by a bank like FNB, I called went to branches but no one seemed to know what was the matter with my account. Called the whole day been transferred from one agent to the other I transferred money into that account that they said was on minus by mistake but no one seems to be able to reverse that money and explain first why the other account is sitting on a minus . If FNB doesn’t transfer that money back into my current account then it will be ombudsman. I’m leaving that bank for their incompetence 🤬🤬🤬🤬🤬🤬🤬
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Replies (2)pM
palesa M's updateReviewer Update
28 Dec 2023, 18:34The fact that I went all out trying to figure out what was wrong with that but to my surprise employees that were hired and trained to do their job all told me they can’t access my statements, whose problem is that? Did they call? No! Did they do a follow up after I lodged a complaint? No
I’m disgusted by this bank and moving !!
Yho I’m hurt shame after so many years of being their clients
I’m disgusted by this bank and moving !!
Yho I’m hurt shame after so many years of being their clients
pM
palesa M's update28 Dec 2023, 18:34
Reviewer Update
The fact that I went all out trying to figure out what was wrong with that but to my surprise employees that were hired and trained to do their job all told me they can’t access my statements, whose problem is that? Did they call? No! Did they do a follow up after I lodged a complaint? No
I’m disgusted by this bank and moving !!
Yho I’m hurt shame after so many years of being their clients
I’m disgusted by this bank and moving !!
Yho I’m hurt shame after so many years of being their clients
pM
palesa M's updateReviewer Update
29 Dec 2023, 11:45Then they call and explain the very same thing I was complaining about yesterday, what’s wrong with FNB?
I need my money back into my account until one of your consults explain to me thoroughly what went wrong until understand and then we can come up with a plan how we will pay it if indeed I’m in the wrong. All I need right is my money that’s all and will take everything from there😡😡😡😡😡😡😡😡😡😡😡😡
I need my money back into my account until one of your consults explain to me thoroughly what went wrong until understand and then we can come up with a plan how we will pay it if indeed I’m in the wrong. All I need right is my money that’s all and will take everything from there😡😡😡😡😡😡😡😡😡😡😡😡
pM
palesa M's update29 Dec 2023, 11:45
Reviewer Update
Then they call and explain the very same thing I was complaining about yesterday, what’s wrong with FNB?
I need my money back into my account until one of your consults explain to me thoroughly what went wrong until understand and then we can come up with a plan how we will pay it if indeed I’m in the wrong. All I need right is my money that’s all and will take everything from there😡😡😡😡😡😡😡😡😡😡😡😡
I need my money back into my account until one of your consults explain to me thoroughly what went wrong until understand and then we can come up with a plan how we will pay it if indeed I’m in the wrong. All I need right is my money that’s all and will take everything from there😡😡😡😡😡😡😡😡😡😡😡😡