Hassles opening a new account

<p>I had attempted to open a new account after ********** transactions occured on an old account. I went to the Cape Gate branch with an affidavit of what had happened and tried to get a new account as I started a new job and needed to have an account where my salary gets paid to. This was October 2016 and to date I still have no relevant feedback. I have been to another bank and was told that due to this black mark I cannot open the account and when asked if the old one cannot just be closed and a new one opened, I was told there is nothing that can be done until feedback was received from the ***** department, Oct 2016 to date....still waiting. I am now listed on a system where I am blacklisted from opening an account at any bank. FNB has not been of any assistance and continue to not be, they cannot even tell me what the ***** is or the amount or how I can go about getting it resolved. As I am working, I cannot open any accounts or apply for vehicle finance because the basic requirement of having a bank account cannot even be fulfilled. I would like someone to please give me definitive feedback on this as I really need to get my life in order and as we all know, without a bank account, there are no options available for me and now have to be dependant on someone else to keep my money and transfer everytime I need cash.</p> <p> </p> <p>This is very frustrating and needs to be resolved as soon as possible. I am not asking for much, just a new bank account so I can do the things that working adults do.</p>