"Hassle-free" account

<p> </p> <p>I opted to open a business account through inContact with FNB as I believed it would as hassle-free as it could possibly be. To my demise it's only been red-tape, more hassles and no feedback regarding an account that has my name to it.</p> <p> </p> <p>The service is utterly pathetic. The staff has a "nonchalant attitude" whereby they willinterrupt me while explaining my situation. </p> <p> </p> <p>If it's a querie no-one seems to know protocol or escalation paths for swift resolution instead I have to spend my own airtime calling timeously and STILL NO RESOLUTION!!!</p> <p> </p> <p>It's rather disappointing and I feel like I did a disservice to myself by choosing to do business banking with my personal bank.</p>