eK
esli K
1 reviews | Active since May 2013
01 Jan 2016, 19:14
Hassle free
I recently posted a complaint online regarding the banking fees for a business account that I was not aware of. I dd not receive feedback on the query I logged online to question the amount. When I eventually complained on Hallo Peter I was assisted by Navashan Pillay. Needless to say I was a very frustrated customer but he was able to help me effectively in the situation. He was friendly and understanding (unlike the call center agents I had to deal with before I got a hold of him). The whole process felt long until he took responsibility for it. My matter was resolved beyond my expectations. Thank you Navashan.
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FNB (First National Bank)'s replyOfficial
02 May 2023, 21:58Hello 3sli,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Navashan Pillay.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Navashan Pillay.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
FNB (First National Bank)'s reply02 May 2023, 21:58
Official
Hello 3sli,
I've received your compliment that you logged. Thank you so much for taking the time to compliment Navashan Pillay.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"
I've received your compliment that you logged. Thank you so much for taking the time to compliment Navashan Pillay.
I will be sure to pass on your thanks and comments to management and I am so pleased that we've managed to live up to our brand's slogan \How can we help you?\"