NM
Nokuthula M

1 reviews | Active since Feb 2025

20 Feb 2025, 16:57

HARRED WITH A PRESCRIBED DEBT

I'm very unhappy with FNB because their loan is prescribed and yet I still get harassed by their lawyers this is unacceptable. I have been trying to contact FNB to get the prescribed letter and I couldn't get hold of them. Please remove this debt on your database / systems and send me the prescribed letter.

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Replies (1)
NM
Nokuthula M's update17 Jul 2025, 11:51
Reviewer Update
Please see the below communication I had with you regarding the matter in hand.
I have been getting calls from different the lawyers now and yet you haven't provided feedback about the acknowledgement of the debt.

Please assist with the matter:


Good day, Please provide the proof for acknowledging the debt. I do not remember talking or acknowledging the debt whatsoever in the last three years. If that is the case by law, you must show me the proof regarding the communications. From: FNB Loans <***>
Sent: Monday, February 24, 2025 3:52 PM
To: Mndebele...
Subject: ***NF
Good day Miss. Nokuthula Mndebele,

Thank you for allowing us to assist.

We apologise for the delayed response and for any inconvenience this may have caused.

Please note that, according to feedback from the Legal department, the account is not prescribed because you acknowledged the debt on June 23, 2023.

Should you require further information please do not hesitate to contact us again.

Kind Regards,
Effy Mtembi