HARRASMENT OVER AND OVER

Dear FNB Collections Department,

I am writing to express my deep frustration regarding the handling of my FNB credit card account. I have been receiving threatening notices, including summons and legal actions from multiple collection agencies, yet this matter remains unresolved.

For months, I have not been contacted by your collections department, despite my willingness to address this issue. Instead, I am constantly dealing with different agencies who are not aligned in their approach, leaving me feeling harassed and overwhelmed.

I am urgently requesting that this matter be escalated to someone who can provide a clear and sustainable resolution. I need a single point of contact to handle this case, as the current lack of coordination and support is unacceptable.

Please confirm receipt of this email and provide a way forward to resolve this matter in a fair and structured manner. I am tired of the ongoing threats and summons without proper communication from your side.

I appreciate your immediate attention to this matter and await your response.

Sincerely, Chané Hewitt