1 reviews | Active since Jun 2018
Harrasment
Dear FNB,
I am notifying you in writing that your call centre has contacted me regarding a debt for an unknown individual. I get daily calls from FNB and every time I have asked your agents to take me off your system as I don't even bank with FNB and I am not the so called person you are looking for.
Therefore, I am requesting that you cease all communication to my phone number regarding this person's debt. If you persist in believing that the individual is somehow connected with my address and/or phone number, please provide proof of your claim.
Please take me off your system as it is annoying .
Good Day Angelique Hay ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: 1 572786
Regards,
Client Experience Team
Email address: ***
Tel number: ***
Good Day Angelique Hay ,
Thank you for bringing this to our attention.
We acknowledge your complaint.
It has been routed to the relevant department to investigate and provide resolution.
Feedback will be provided shortly.
I do apologise for any inconvenience caused.
Ref: 1 572786
Regards,
Client Experience Team
Email address: ***
Tel number: ***