Hard to get hold of Credit Card division.

Please FNB, read the emails I have sent via my online banking profile that explain my situation regarding my credit card. It is temporary and will be resolved on 25 Feb. I cannot answer calls during working hours 8am-5pm as I do support for clients and when I try to call after 5pm (to ********** ), you are closed. So I went into FNB Randburg as promised in my first email to FNB (ticket no 17 at 09:41) and the consultant could not help as she does not have access to my account. So she tries to put me through to the correct division and its closed!!! incidentally, neither of my emails have been rep**** to, so really what is the point of offering the option on my online banking profile if no one responds? The reference numbergiven below is the last 6 digits of my card. I can forward copies of the emails sent to FNB on 13 Feb and 16 Feb if you want. Please note I am not trying to ignore FNB!!