Hard Lock Business Account

Requested FICA via SMS (why not email with proper details)<br> <br> Sent twice and followed up with a email - no reply.<br> <br> Hard locked account with no warnings - no one available to sort it.<br> <br> Sent mail to [Email Removed] - get a reply will be contacted in 24 hours.<br> <br> Made contact with the call center as morning - they will sort they say - we say when - they say we cant confirm when it will be sortation.<br> <br> Lets see if some public pressure will assist.<br> <br> Would be a bit less stressed if it was not month end and not a business account. <br> <br> <br> <br>