MG
Muammar G
1 reviews | Active since May 2015
02 Aug 2024, 13:31
Hard hold on new account. Accepts deposits. Blocks your money
I am an existing for over 15 years. I opened a new current account online to manage payments. I deposited funds into account. Added a virtual card All successful. I tried paying my internet bill. Declined. My account is on hold until I collect a card. "No card was ordered" I now cannot access my own funds due to their system setup. I am not a new client. Only added an additional account. No one can assist nor does the complaints team get back in time. How can you block my funds for a card I do not request.
Ridiculous . Close the account or remove the hard hold immediately
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Replies (5)MG
Muammar G's updateReviewer Update
02 Aug 2024, 15:27Please I need urgent call. I am waiting. The service channel is not helping. The bank is withholding my funds which is not right. Why am I forced to wait for long processes. The previous accounts I opened online I could transact immediately. Now it's blocked
MG
Muammar G's update02 Aug 2024, 15:27
Reviewer Update
Please I need urgent call. I am waiting. The service channel is not helping. The bank is withholding my funds which is not right. Why am I forced to wait for long processes. The previous accounts I opened online I could transact immediately. Now it's blocked
MG
Muammar G's updateReviewer Update
03 Aug 2024, 11:54I still cannot access my funds. Please can no senior person uplift the hold. I am not a new client. I am FICA compliant
I need MY funds
How can a bank hold my own money locked into an account. Interest? This is ********
I need MY funds
How can a bank hold my own money locked into an account. Interest? This is ********
MG
Muammar G's update03 Aug 2024, 11:54
Reviewer Update
I still cannot access my funds. Please can no senior person uplift the hold. I am not a new client. I am FICA compliant
I need MY funds
How can a bank hold my own money locked into an account. Interest? This is ********
I need MY funds
How can a bank hold my own money locked into an account. Interest? This is ********
MG
Muammar G's updateReviewer Update
03 Aug 2024, 11:54This is against the law
MG
Muammar G's update03 Aug 2024, 11:54
Reviewer Update
This is against the law
MG
Muammar G's updateReviewer Update
03 Aug 2024, 13:34In addition. My my main cheque account I have a pending R500 card Auth that has been hanging for over 6 months.
No one can confirm what this is for. Please clear the pending Auth. Vendors cannot take this long.
No one can confirm what this is for. Please clear the pending Auth. Vendors cannot take this long.
MG
Muammar G's update03 Aug 2024, 13:34
Reviewer Update
In addition. My my main cheque account I have a pending R500 card Auth that has been hanging for over 6 months.
No one can confirm what this is for. Please clear the pending Auth. Vendors cannot take this long.
No one can confirm what this is for. Please clear the pending Auth. Vendors cannot take this long.
MG
Muammar G's updateReviewer Update
05 Aug 2024, 09:59I am yet to have my matter resolved with the blocked account. Please resolve today
MG
Muammar G's update05 Aug 2024, 09:59
Reviewer Update
I am yet to have my matter resolved with the blocked account. Please resolve today