JM
Jared M
1 reviews | Active since Jul 2011
09 Sept 2020, 15:32
Hard Hold on Account
I have a verified South African bank account and a verified PayPal account. When I attempt to transfer money from PayPal to my SA account (Capitec) on the FNB banking website I get a message "E-104129 Hard Hold On Account." I have spent R50 airtime just on the phone line to get to this point. It is really frustrating to have yet another hurdle, with no help email address and only a premium rated phone number to call. I would appreciate FNB's assistance with this matter.
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Replies (1)JM
Jared M's updateReviewer Update
11 Sept 2020, 11:32FNB contacted me within 24 hours and the problem was resolved within 48 hours. I appreciate the response and commend FNB for their good service.
JM
Jared M's update11 Sept 2020, 11:32
Reviewer Update
FNB contacted me within 24 hours and the problem was resolved within 48 hours. I appreciate the response and commend FNB for their good service.