TN
Tshepang N
1 reviews | Active since Mar 2018
31 Jan 2019, 08:12
Hard earned Money - FNB Unauthorized debit orders
For the second time I am getting a Mzansi unauthorized debit order on my account. These people have used my ID number as their reference number. First debit order was R109.00, they have clearly increased the debit order amount this month to R135.00 of my hard earned money. I do not understand why it should be my responsibility to reverse these debit orders as i have not authorized them.
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Replies (1)FNB (First National Bank)'s replyOfficial
31 Jan 2019, 09:29Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
FNB (First National Bank)'s reply31 Jan 2019, 09:29
Official
Good day,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
RegardsHello Peter Complaints Team*** (option one)
