SM
Sharon M

1 reviews | Active since Apr 2017

13 Oct 2022, 12:18

Harassment over non-deposit into account.

I opened a business account with FNB and all was well. Then my business folded and I could not make any deposits into this account. My bank charges accumulated to the amount of R2216 and three months later I'm being handed over to their attorneys, who's fees I will also have to pay. I didn't take out a loan at FNB but their attorneys claim that I have an outstanding amount due to them. This was only bank charges and not a loan. Just over a year ago I tried to cancel a payment structure that was supposed to be a once-off payment and because I refused to continue paying, FNB didn't want to cancel or close my account and I ended up paying over R4000 in 'unpaid debit order fees'. I never thought I would encounter the same problem with them again. I should never have opened the business account with FNB!

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Replies (1)
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Sharon M's update13 Oct 2022, 13:52
Reviewer Update
I need for FNB to retract the legal action, the account has been closed by them, and also for them to close the Call on Request Policy which was taken out for business purposes.
It would also be appreciated if they close my savings account and any other accounts I have with them. In this harsh economic climate we're facing, we don't need this treatment from a bank that asks 'How can we help you'. Thank you!