1 reviews | Active since Dec 2017
Harassment for no reason
I keep on getting sms messages for outstanding fnb account. I do not have a fnb account. Please remove my cell number at once as i do not want to receive sms messages from fnb again. Thx. Cell to remove: 08***x3938 Ref no in spam sms'es: ********** 288362
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Home Loans department who will investigate and provide you with feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)
Good Day,
Thank you for taking my call earlier.
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
As per our telephonic conversation, a formal complaint has been logged and reference number ***NF was issued.
I have referred the matter to FNB Home Loans department who will investigate and provide you with feedback.
Once again I do apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints
Naomi Petersen
*** (option one)