MvdW
Mariette van der Watt

1 reviews | Active since Nov 2016

15 Nov 2016, 14:57

Harassment by phone calls

<p>Recieving Phone calls from Legal department FNB, about my ex husband account , told them time afther time that this is not his number and gave them each and everytime the correct phone number. Ask them to delete my number, but still getting phone calls from them afther they keep promising to delete my number. </p>

0
Replies (2)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Nov 2016, 10:05
Official

Good Day

I have logged a formal complaint on your behalf. Please accept our apologies for the disappointing experience and the unnecessary concern caused. We are already liaising with the relevant department to get a resolution and have this sorted out ASAP. We will be in touch as soon as the necessary investigations have been done.

Your reference number is ***

Kind regards

Complaints Resolution

Daffnie Govender

Email address: ***

Tel number: *** (option one)

MvdW
Mariette van der Watt's update13 Mar 2017, 15:28
Reviewer Update

And yet Fnb are still phoning and sms's me.