1 reviews | Active since Dec 2010
Harassment by FNB attorneys
Good day Ms Scheepers
Please note that I do not appreciate calls from Brooks & Lyt Attorneys as the payment arrangement of R1500 was entered into between myself and FNB.
Even if I had arranged with them, I find their calls short of harrassment to say the least. I am paying so why do I need to be called only to be told how much my balance is? I am not at all happy. When I don't answer 011, they change to 041, 040, etc. This must stop unless there is some law authorising your lawyers to disturb the peace of a paying customer.
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)
Good Day,
I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.
A formal complaint has been logged on your behalf and has been routed to the relevant department for investigation and resolution. I have requested that feedback be provided.
Your complaint reference number is ***NF.
Again I apologise for the inconvenience and frustration caused.
Regards,
Hello Peter Complaints Team
*** (option one)