Harassment

I have been a loyal FNB customer for many years and have never been unhappy with your service until now. 3 months ago I lost my job and due to this my check account has gone into arrears. I sent through a Police affidavit last month stating that I am still unemployed and asked if all payments etc on my account could be frozen as there is no money coming in at the moment, I have also spoken to about 5 different people from FNB since I have been unemployed regarding this and informing them that I will try to arrange money but could not say how much or when I could pay but I still get hounded every day by your customer care. I receive about 3-4 calls a day and they all ask the same thing \when can you pay and how much"I have also sent emails after emails requesting that you stop hounding me but never seem to receive any feedback. It is getting so bad that I have to continuously block the numbers so I don't keep getting called regarding this"