CB
Camilla B

1 reviews | Active since Jan 2014

16 Apr 2015, 08:29

Harassing Sales Callsc

I opened an account with FNB over a year ago and have received exceptional service in terms of actual banking services. <br> <br> However, of late I have received sales calls up to 3 times a week offering various products to the point where it has become a hinderance. <br> <br> I emailed FNB about this issue, and recieved a reference number of 665976. However no one has contacted me about this nor seem to have taken any action in this regard as I again recieved another call this morning. I now recieve calls twice daily if I do not answer.<br> <br> I suggest a note be made on the system and if I recieve another sales call, I WILL CLOSE MY ACCOUNTS.

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply16 Apr 2015, 08:38
Official
Hello CNBartelink,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

Please be advised that your marketing indicators has been changed.

Regards
Complaints Resolution
Melinda Duvenhage
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