DW
Deon W

1 reviews | Active since Dec 2017

17 Oct 2019, 20:32

Harassed by telemarketers

I had a phone call from a telemarketer trying to sell me an upgrade to my fnb funeral policy, I clearly said I was not interested. The following day I got another call from a different telemarketer selling the same thing. I don't mind listening to a sales pitch, as long as the telemarketer is not pushy, but two days in a row trying to sell me the same thing is a bit much.

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply18 Oct 2019, 09:14
Official
Good Day 

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is   ***

Regards

Hello Peter Complaints Team 

***