LQ
Lwazi Q
1 reviews | Active since Feb 2013
07 Oct 2019, 14:07
HARASSED BY FNB FOR THEIR MISTAKE
FNB upgraded my Premier account to Private clinets without my permission. Charges were accummulated while they "trying to solve" to solve my problem. This was July 2019, even today they havent resolved the matter, but they are busy charging me based on the accumulated sum of money. They are harassing me left right and centre that I must make payments arrangements. To date they still havent resolved the problem but the rude ladies from the collections department wont give me a break. Who to turn to when being abused by big banks like FNB? If anyone knows who can assist me, please contact me via e-mail: ***.
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FNB (First National Bank)'s replyOfficial
07 Oct 2019, 14:23Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
FNB (First National Bank)'s reply07 Oct 2019, 14:23
Official
Good Day
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.
The reference number is ***NF
Regards
Hello Peter Complaints Team
***