MR
Malika R

1 reviews | Active since Feb 2013

13 Jul 2015, 09:59

Harassed by FNB and their attorneys!!!

I have been under sequestration since February 2014 and all the necessary documents have been hand delivered via registered post and email by myself to FNB numerous times. I am still being harassed daily by their attorneys via sms, email and telephonically with threats to deduct money from my salary. <br> <br> I logged a complaint with FNB via their website after trying to call many many times and I was told I would have feedback on the matter. This was over 2 months ago.<br> <br> FNB have received their money through the sequestration process and they are not allowed to be harassing me like this. No matter how many times I explain this or send the proof, they keep handing me over to new attorneys.<br> <br> What more do I have to do to get this resolved??!! <br> <br> FNB, this isn't the first time I've had issues with your bank. Stop focusing on your advertising campaigns to get new clients and rather look after your existing ones first!

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply13 Jul 2015, 10:19
Official
Hello MDR09,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is ***.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)