TM
Thomas M

1 reviews | Active since Aug 2011

10 Jun 2016, 09:10

HAPPY WITH ANNUAL PRICING REVIEW

<p>I received an email from FNB with an annual pricing review letter. No changes to monthly fee and ATM deposits now free up to R6000. This is good. Charging ATM deposit fee didn't make sense for a bank that is always encouraging us to move to digital channels. </p>

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply10 Jun 2016, 11:33
Official

It is indeed pleasing to receive complimentary remarks about staff that have given quality service to customers.

We value our relationship with you our customer and would like to continue building on it.

Thank you for taking the time to let us know.

***.

Kind regards

Complaints Resolution

Melinda Duvenhage

Email address: **********

Tel number: ********** (option one)