AH
Ashraf H

1 reviews | Active since Jun 2015

08 May 2017, 13:56

Hapless and Hopeless

<p>Waiting for feedback from FNB Insurance is something I have been accustomed to recently. Once my claim is resolved I will look at the possibility of taking my business elsewhere. Oscar Nkosi is the person allegedly handling my claim from the Bedfordview branch.</p>

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply08 May 2017, 16:09
Official

Good day Ms. AHansia

Thank you for bringing this matter to our attention. Kindly note that we have logged this matter as a formal complaint with the following reference number: ***.

We do apologise for any inconvenience caused in this regard and assure you that you will receive feedback within the turn around time of 24 to 48 working hours.

Thanks regards

Rahim Salamaan

FNB Hello Peter Complaints Resolution

(W): ***