Hanged on on several times

I made several calls (4 calls) to the FNB Smart Device call centre to get an update on my online smart device application. Various call centre agents disconnected me each time at various intervals of the call. Despite being notified that the application hadnt proceeded due to my non-existence on the credit bureau, odd seeing that i have a motor vehicle, house, personal and business account with FNB. <br> <br> I asked to cancel my application with FNB as FNB clearly does not want my business nor do they have the ability to find me on the credit bureau. I was then disconnected by the agent.