TM
Tshepo M

1 reviews | Active since Oct 2015

27 Sept 2017, 12:02

handing over accounts while on arrangement

good day, I'm not happy with fnb. I was on 3 months unpaid suspension from 1st june 2017 until the 31st august 2017. I informed fnb about my situation and a note was saved on the system. I have never said I wont pay my debts but having these accounts handed over to lawyers is not fair. I am not yet properly on my feet but the little I can pay now means that I am willing to pay these accounts. can fnb help me by taking these accounts back to where they were and I will keep paying them and hopefully close them down soon.

my number is ********** 788

0
Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply27 Sept 2017, 12:30
Official

Good Day,

We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.

A complaint has been routed to the relevant department and I have requested that they provide feedback.

Ref Number: ***NF

I do apologise for any inconvenience caused.

Regards,

Hello Peter Complaints

Daffnie Govender

*** (option one)