1 reviews | Active since Apr 2014
Handing over accounts after making arrangement
Explained to an FNB consultant that I would only know by the end of the month how much I can pay and that I know longer bank with them because of their fees and continually debiting my accounts mid month instead of dates selected, and they handed my account over to an debt collection agency anyway.
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team
Hello
Thank you for bringing this to our attention.
We truly regret taking note of your experience and the frustration this has caused.
A complaint has been routed to the relevant department and I have requested that they provide you with feedback.
I do apologise for any inconvenience caused.
***
Regards,
Client Experience Team