Handing me over

Item: FNB (First National Bank)
Rating: 2
Author: Robyn H

I made prior instrustions whilst on maternity leave to lower my payments which they did. Now that im back at work they have not adjusted to original payment as well as not taking the debit order off . Fnb is now threatening me with debt collector's. I find this very unprofessional as a big organisation

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Replies (1)

FNB (First National Bank)'s replyOfficial

11 Dec 2015, 14:45

Hello Robyn@2,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and referred to the relevant department who will provide you with feedback.

The reference number is 831776.

Regards
Complaints Resolution
Melinda Duvenhage
Email address: ***
Tel number: *** (option one)

FNB (First National Bank)'s reply11 Dec 2015, 14:45

Official