SV
Stefanus V

1 reviews | Active since Aug 2017

30 Oct 2018, 18:44

HaHa still being billed on old FNB account not gonna pay Shi* heads

Hi after a battle last year were FNB refused to pay money back that was ****** out of my acc (Private clients), in September 2017 i requested to close my acc it was newer closed and i never used it again since that incident. I'm being billed monthly after that up to date the bank stated i ow them (FNB :-) Balance Alert: Acc..988237 Current Balance R5287.56-, Available Balance R5287.56-, 30 Oct 18 07:03. yet i requested that acc to be closed last year now i must pay this shi*, bank who let R8600 disappear out my account. Battle after battle they keep on saying its my fault Shi* i must be a Magician to disappear 3 o clock in the morning driving 160km to withdraw that money out my account and back before my wife wakes up Damn that's good thanks FNB life sucks already now i have you still kicking me in the ball* just because you can bullshi* i think after i put my own interest on the money that went missing you ow me R27950 after interest excluding tax. I do so hope there is a law that protects normal people to put interest on money that big business owes. My point don't trust a bank keep money safe in your home or elsewhere don't trust sly dogs aka banks. How can we help you today actually means how can we steel from u today hope one of the most stupid clientele based reps answer this and email me back with some silly thing like ( im so sorry to hear here is my contact details = and im too busy to help or not interested at all)

0
Replies (3)
FNB (First National Bank)
FNB (First National Bank)'s reply31 Oct 2018, 08:43
Official

Good Day,

I acknowledge receipt of your complaint and apologise for the inconvenience caused. Thank you for bringing this matter to our attention.

Complaint reference number *** was issued for your complaint. I have escalated your complaint to FNB Private Clients who will investigate the matter and provide feedback.

One again I apologise for the frustration caused.

Regards,

Hello Peter Complaints Team

*** (option one)

SV
Stefanus V's update31 Oct 2018, 11:03
Reviewer Update
HI i just had a call from the call center after explaining the hole thing over yet again the person on the other side is so sorry she cant help me i have to speak to management about this problem ( hello didn't i do it last year for 3 months with no response that's why im an existing client) And in anyway i ant running after lazy as* mangers that doesn't know nothing. so than you for yet again nothing, i did ask the call center agent to put me through to management and she did but after hearing the voice recorded messages the call was dropped "lovely aint it". im not doing this all over again just close the account and withdraw all bank costs. be a good sport and take it up the u know what, because that's what your doing to me and everybody els
SV
Stefanus V's update31 Oct 2018, 11:06
Reviewer Update
not intended for hello peter its meant for FNB thanks for trying to help Hello peter but looks lik a losing battle