1 reviews | Active since Jul 2016
Had to pay twice for 1 movie ticket through fnb e-commerce credit card payment gate.
<p>On 12th March 2017 I booked a movie ticket with Ster-Kinekor online for the 13th March. During the payment procedure which is handled by fnb, I put in my credit card details in and clicked next. The procedure didn't complete fully and the fnb website gave me an error.</p> <p> </p> <p>I didn't receive a notification about successful booking. The next day 13th March before I went to the movies, I phoned my bank ABSA which told me that the payment has gone through, but still hasn't reflected on Ster-Kinekor's system.</p> <p> </p> <p>So I had to pay twice for the same ticket without any compensation, because how do I proof that I payed for the same ticket. R71 down the drain...</p> <p> </p> <p>fnb, your online payment gate is obsolutely useless and is *****ing our money!!!!</p>
