MM
Matshepo M

1 reviews | Active since Jul 2015

29 Jul 2015, 12:50

Hacked account

I'm getting debit orders from my account that I don't know off. The first time I discovered this was last year September and they were reversed, again last month I consulted and two of the were reversed. This month the same thing happened again and this time around I'm closing the account and moving elsewhere. These orders are for R99, R89 and the other one is R49.I couldn't pick this up early cause this does not give messages when they go through.<br> I wonder how much I have paid these anonymous people already since I don't know how long this has been happening

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Replies (1)
FNB (First National Bank)
FNB (First National Bank)'s reply29 Jul 2015, 14:16
Official
Hello matshepobev,

Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.

A formal complaint has been logged on your behalf and the reference number is 730267.

Regards
Complaints Resolution
Amukelani Ngobeni-Chauke
Email address: ***
Tel number: *** (option one)