SB
Sherona B
1 reviews | Active since Jul 2019
18 Jul 2019, 20:47
HACKED!!!!
I am a client of FNB for more than a year. On the 25/06/2019 my account was hacked and a transfer was made for R5381.00. I feel violated. Is this legal? I had no warning or communication regarding this. I am the breadwinner at home. I did not buy food. Why didnt the bank inform me? I am a client. I want a full refund with arrangements to pay.
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FNB (First National Bank)'s replyOfficial
19 Jul 2019, 10:55Good day Sherona Budhree,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
FNB (First National Bank)'s reply19 Jul 2019, 10:55
Official
Good day Sherona Budhree,
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***
Thank you for taking the time to bring this to our attention. We would like to apologize for any inconvenience caused.
A formal complaint has been logged on your behalf and referred to the relevant department who will investigate and provide you with feedback.
The reference number is ***NF.
Regards, Hello Peter Complaints Team
***