PS
Paul S
1 reviews | Active since Oct 2024
23 Oct 2024, 15:04
Guild by association is still guilt.
Still waiting for my credit card. Its not directly FNB's fault. But this is the second time I have issues with the courier company they choose to use. The courier company is in my experience dishonest and provides very little customer service which reflects badly on FNB. Perhaps it is time to give another courier company a chance ? As a positive the agents at RMB service desk did try to resolve the issue, hence two stars rather than just one..
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Paul S's updateReviewer Update
25 Oct 2024, 13:35Thanks for arranging delivery today.
As further evidence of the issues with the couriers. I was in Bethlehem having visited the doctors and getting a replacement tire for my car, when the courier company phoned me at a about 12 saying the guy (who was due at the farm at two) was in Bethlehem and was I available to sign for my card. I agreed to meet him at 12:10 outside the Mug and Bean. He did not turn up till after 12 30, in spite of me attempting to find him via his company. I was going to refuse to accept the card and let him bring it to the farm but relented and took delivery. As is said, 'In South Africa no good deed goes unpunished'
As further evidence of the issues with the couriers. I was in Bethlehem having visited the doctors and getting a replacement tire for my car, when the courier company phoned me at a about 12 saying the guy (who was due at the farm at two) was in Bethlehem and was I available to sign for my card. I agreed to meet him at 12:10 outside the Mug and Bean. He did not turn up till after 12 30, in spite of me attempting to find him via his company. I was going to refuse to accept the card and let him bring it to the farm but relented and took delivery. As is said, 'In South Africa no good deed goes unpunished'
PS
Paul S's update25 Oct 2024, 13:35
Reviewer Update
Thanks for arranging delivery today.
As further evidence of the issues with the couriers. I was in Bethlehem having visited the doctors and getting a replacement tire for my car, when the courier company phoned me at a about 12 saying the guy (who was due at the farm at two) was in Bethlehem and was I available to sign for my card. I agreed to meet him at 12:10 outside the Mug and Bean. He did not turn up till after 12 30, in spite of me attempting to find him via his company. I was going to refuse to accept the card and let him bring it to the farm but relented and took delivery. As is said, 'In South Africa no good deed goes unpunished'
As further evidence of the issues with the couriers. I was in Bethlehem having visited the doctors and getting a replacement tire for my car, when the courier company phoned me at a about 12 saying the guy (who was due at the farm at two) was in Bethlehem and was I available to sign for my card. I agreed to meet him at 12:10 outside the Mug and Bean. He did not turn up till after 12 30, in spite of me attempting to find him via his company. I was going to refuse to accept the card and let him bring it to the farm but relented and took delivery. As is said, 'In South Africa no good deed goes unpunished'