Gross ******ion from FNB - Be warned
I was charged R660 from FNB for Honouring Fees in 3 days. This is gross ******ion and is unacceptable for the following reasons:
1. Many of the transactions were processed while there were fees and were banked late by the merchant 2, I did not receive an in contact message warning me of the transactions (my settings are for incontact over R100)
This is ******ion and if this is not resolved to day I will have no choice but lodge a complaint with the NCR
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)
Good Day,
We truly regret taking note of your experience and the frustration this has caused thank you for bringing this to our attention.
Your complaint has been routed to the relevant department and I have requested that they provide feedback.
Ref Number: ***
I do apologise for any inconvenience caused.
Regards,
Hello Peter Complaints
Daffnie Govender
*** (option one)